OAR 860-021: Utility Regulation

56 rules in Division 021, Chapter 860 (Public Utility Commission).

  1. OAR 860-021-0000: Applicability of Division 21
  2. OAR 860-021-0005: Scope of the Rules
  3. OAR 860-021-0008: Definitions for Regulation of Utility Services
  4. OAR 860-021-0009: Applications for Utility Service from an Energy or Large Telecommunications Utility
  5. OAR 860-021-0010: Information for Utility Customers and Applicants
  6. OAR 860-021-0011: Multilingual Notices
  7. OAR 860-021-0015: Dispute Resolution
  8. OAR 860-021-0017: Designation of Third Party to Receive Notices
  9. OAR 860-021-0019: Restrictions on Entering a Customer Residence
  10. OAR 860-021-0021: Interruption of Utility Service
  11. OAR 860-021-0033: Annual Fees Payable to the Commission by an Electric Utility
  12. OAR 860-021-0034: Annual Fees Payable to the Commission by Gas Utility or Steam Heat Utility
  13. OAR 860-021-0036: Annual Fees Payable to the Commission by a Large Telecommunications Utility
  14. OAR 860-021-0037: Estimated Annual Fees Payable to the Commission
  15. OAR 860-021-0045: Installation of Electric Service
  16. OAR 860-021-0050: Installation of Gas Service
  17. OAR 860-021-0051: Main Extensions for Gas Service
  18. OAR 860-021-0055: Temporary Utility Service
  19. OAR 860-021-0057: Connection of Residential Energy Utility Service
  20. OAR 860-021-0120: Meter Readings and Bill Forms
  21. OAR 860-021-0125: Due and Payable Period
  22. OAR 860-021-0126: Late-Payment Charge
  23. OAR 860-021-0130: Meter Test
  24. OAR 860-021-0135: Adjustment of Utility Bills
  25. OAR 860-021-0170: Billing Error Reporting
  26. OAR 860-021-0180: Verification of Eligibility for Income-Qualified Residential Customers
  27. OAR 860-021-0200: Establishing Credit for Residential Utility Service
  28. OAR 860-021-0205: Deposit Payment Arrangements for Residential Energy Utility Service
  29. OAR 860-021-0206: Payment Arrangements for Deposit and Installation Charges for Residential Telecommunications Utility Service
  30. OAR 860-021-0210: Interest on Deposits for Residential and Nonresidential Utility Service
  31. OAR 860-021-0215: Refund of Deposits for Residential and Nonresidential Utility Service
  32. OAR 860-021-0305: Grounds for Disconnecting Utility Service
  33. OAR 860-021-0310: Voluntary Disconnection of Utility Service
  34. OAR 860-021-0315: Emergency Disconnection of Utility Service
  35. OAR 860-021-0320: Disconnection of Service on Weekends and Holidays
  36. OAR 860-021-0325: Accounts Not Related to Residential Utility Service
  37. OAR 860-021-0326: Disconnection of Gas or Electric Service to Tenants
  38. OAR 860-021-0328: Reconnection of Residential Energy Utility Service
  39. OAR 860-021-0330: Reconnection Fee for Utility Service
  40. OAR 860-021-0334: Transfer Billings
  41. OAR 860-021-0335: Refusal of Utility Service
  42. OAR 860-021-0405: Notice of Pending Disconnection of Residential Electric or Gas Utility Service
  43. OAR 860-021-0406: Wildfire Displacement Protection
  44. OAR 860-021-0407: Severe Weather Moratorium on Involuntary Disconnection of Residential and Small Commercial Electric or Gas Utility Service for Nonpayment
  45. OAR 860-021-0408: Arrearage and Disconnection Reporting Rule
  46. OAR 860-021-0410: Emergency Medical Certificate for Residential Electric and Gas Service
  47. OAR 860-021-0414: Equal-Payment Plans for Residential and Small Commercial Electric and Gas Service
  48. OAR 860-021-0415: Time-Payment Agreements for Residential Electric and Gas Service (Nonmedical Certificate Customers)
  49. OAR 860-021-0420: Field Visit Charge
  50. OAR 860-021-0505: Disconnection Procedures for All Commercial Electric and Gas Utility Customers and All Customers of Large Telecommunications Utilities
  51. OAR 860-021-0510: Emergency Medical Certificate for Residential Telecommunications Utility Service
  52. OAR 860-021-0520: Energy Utility Notification of Enhanced Protections
  53. OAR 860-021-0550: Termination of Local Exchange Residential Service for Telecommunications Customers at Significant Risk
  54. OAR 860-021-0575: Time Payment Agreements for Large Telecommunications Utilities
  55. OAR 860-021-0610: Telephone Solicitation Notices by Large Telecommunications Utilities
  56. OAR 860-021-0620: Customer Notification and Information Delivery Services for Large Telecommunications Utilities