OAR 860-021-0019: Restrictions on Entering a Customer Residence

Edition: Current OARD snapshotEffective: 2001-06-21Last verified: 2026-09-07

No employee of an energy or large telecommunications utility shall enter the residence of a customer without proper authorization except in an emergency endangering life or property.

Official history and status

Statutory/Other Authority: ORS 183, 756, 757 & 759

Statutes/Other Implemented: ORS 756.040

History: PUC 16-2001, f. & cert. ef. 6-21-01 PUC 6-1979, f. & ef. 10-6-79 (Order No. 79-680); PUC 5-1983, f. 5-31-83, ef. 6-1-83 (Order No. 83-284); Renumbered from 860-021-0066

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Official source: https://secure.sos.state.or.us/oard/