OAR 860-021-0130: Meter Test

(1) Any customer may ask the energy utility to test a meter. Such tests shall be made within 20 working days of the request at no cost to the customer. If a customer requests more than one meter test within any 12-month period, the energy utility may charge the customer to recover the reasonable cost of the test. The energy utility may not charge the customer if the meter is found to register outside the 2 percent accepted tolerance standard under normal operating conditions. (2) A customer and/or a designated representative shall have the right to be present at any meter test. The test shall be conducted at a mutually acceptable time during regular business hours. (3) A written report showing the customer’s name, the request date, the address where the meter has been installed, the meter’s number, the date tested, and the test result shall be supplied to the customer within a reasonable time after completing the test.