OAR 860-021-0420: Field Visit Charge
Edition: Current OARD snapshotEffective: 2025-12-30Last verified: 2026-09-07
A Commission approved fee may be charged whenever an energy utility visits a residential service address intending to reconnect or disconnect service, but due to customer action, the energy utility is unable to complete the reconnection or disconnection at the time of the visit. An energy utility shall waive the first field visit charge within a 12-month window to income-qualified residential customers.
Official history and status
Statutory/Other Authority: ORS 183, ORS 756 & ORS 757
Statutes/Other Implemented: ORS 756.040 & ORS 757.225
History: PUC 4-2025, amend filed 12/30/2025, effective 12/30/2025 PUC 10-2022, amend filed 09/30/2022, effective 09/30/2022 PUC 7-2005, f. & cert. ef. 11-30-05 PUC 16-2004, f. & cert. ef. 12-1-04 PUC 16-2003, f. & cert. ef. 10-1-03 PUC 11-1998, f. & cert. ef. 5-7-98 PUC 16-1990, f. 9-28-90, cert. ef. 10-1-90 (Order No. 90-1105) PUC 12-1983, f. & ef. 10-7-83 (Order No. 83-623) PUC 5-1983, f. 5-31-83, ef. 6-1-83 (Order No. 83-284)
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Official source: https://secure.sos.state.or.us/oard/