ORS 813.670: Complaint process.
Edition: 2025 EditionEffective: 2026-01-01Last verified: 2026-09-07
The Department of State Police shall adopt a procedure for a person to file a complaint with the department concerning the failure of a service center or manufacturer’s representative to comply with a requirement of ORS 813.660 to 813.680. The department shall: (1) Provide a response to the complainant no later than 14 days after the date the complaint is filed; (2) Complete an investigation of the complaint no later than 90 days after the date the complaint is filed; and (3) Provide a written report of the results of the investigation to the service center or manufacturer’s representative and to the complainant. [2017 c.655 §5; 2017 c.655 §17; 2019 c.200 §§11,12]
Administrative rules citing this section
- OAR 257-100-0005: Definitions — implements
- OAR 257-100-0010: Ignition Interlock Device Standards and Requirements — implements
- OAR 257-100-0015: Product Liability for Ignition Interlock Devices — implements
- OAR 257-100-0020: Suspension or Removal from List of Qualified Ignition Interlock Devices — implements
- OAR 257-100-0025: Manufacturer’s Representative Certification, Service Center Certification and Inspection Requirements — implements
- OAR 257-100-0030: Mobile Service Center Certification and Inspection Requirements — implements
- OAR 257-100-0035: Statewide Service Center Area Requirement — implements
- OAR 257-100-0040: Ignition Interlock Device Oversight Program Complaint Process — implements
- OAR 257-100-0040: Ignition Interlock Device Oversight Program Complaint Process — authority
- OAR 257-100-0045: Ignition Interlock Device Technician Qualification Standards — implements
- OAR 257-100-0050: Performance Standards for Ignition Interlock Devices — implements
- OAR 257-100-0055: Device Routine Maintenance and Calibration — implements
- OAR 257-100-0060: Reporting Requirements of Manufacturers, Manufacturer’s Representatives, and Service Centers — implements
- OAR 257-100-0065: Removal of Ignition Interlock Devices — implements
- OAR 257-100-0070: Service Center and Device Application, Renewal Fee, and Fee Schedule — implements
- OAR 257-100-0075: Indigence Fee Waiver — implements
- OAR 257-100-0080: Hearing Procedure — implements
- OAR 257-100-0085: Foreign Jurisdiction — implements
This rule cites
- ORS 813.660 — resolved
- 813.680 — resolved
Cited by
Official source: https://www.oregonlegislature.gov/bills_laws/ors/ors813.html