ORS 757.760: Requirements for notice of termination of service; payment schedules; rules.
Edition: 2025 EditionEffective: 2026-01-01Last verified: 2026-09-07
The Public Utility Commission shall establish rules to require each electric and natural gas utility to: (1) Give written or personal notice of a proposed termination of residential service in a manner reasonably calculated to reach the residential consumer within a reasonable period of time before the proposed date of termination; (2) Accept reasonable partial payment on the outstanding account and to establish a reasonable payment schedule for any indebtedness, including a deposit, that the utility claims the residential consumer owes for service at any residential address in lieu of termination of or refusal to provide service, and to inform the residential consumer of the provisions of this subsection; (3) Inform those residential consumers who cannot afford to pay their bills or deposits of the names and telephone numbers of the appropriate unit within the Department of Human Services or other appropriate social service agencies that can help the consumer investigate what federal, state or private aid might be available to that consumer; and (4) Provide that a transfer of service from one premises to another within the utility’s service area shall not be considered a discontinuation of service. [1979 c.868 §4; 1983 c.326 §3] OUTDOOR LIGHTING FIXTURES
Administrative rules citing this section
- OAR 860-021-0305: Grounds for Disconnecting Utility Service — implements
- OAR 860-021-0320: Disconnection of Service on Weekends and Holidays — implements
- OAR 860-021-0326: Disconnection of Gas or Electric Service to Tenants — implements
- OAR 860-021-0405: Notice of Pending Disconnection of Residential Electric or Gas Utility Service — implements
- OAR 860-021-0406: Wildfire Displacement Protection — implements
- OAR 860-021-0410: Emergency Medical Certificate for Residential Electric and Gas Service — implements
- OAR 860-021-0414: Equal-Payment Plans for Residential and Small Commercial Electric and Gas Service — implements
- OAR 860-021-0415: Time-Payment Agreements for Residential Electric and Gas Service (Nonmedical Certificate Customers) — implements
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Official source: https://www.oregonlegislature.gov/bills_laws/ors/ors757.html