OAR 437-001-0290: Division Action on Complaints

(1) At the complainant’s request, in writing, their identity shall be kept in confidence. Any employee of the Department who fails to maintain that confidence is subject to disciplinary action. (2) Complaint inspections shall be scheduled as provided for in OAR 437-001-0055(3). (3) Any person making a complaint to the Division shall receive written notice of the Division’s action if the complainant’s address is provided. (4) Any complainant who feels that the complaint was not adequately investigated by the Division may contact the Administrator for a review of the matter.