ORS 756.500: Complaint; persons entitled to file; contents; amendments.
Edition: 2025 EditionEffective: 2026-01-01Last verified: 2026-09-07
(1) Any person may file a complaint before the Public Utility Commission, or the commission may, on the commission’s own initiative, file such complaint. The complaint shall be against any person whose business or activities are regulated by some one or more of the statutes, jurisdiction for the enforcement or regulation of which is conferred upon the commission. The person filing the complaint shall be known as the complainant and the person against whom the complaint is filed shall be known as the defendant. (2) It is not necessary that a complainant have a pecuniary interest in the matter in controversy or in the matter complained of, but the commission shall not grant any order of reparation to any person not a party to the proceedings in which such reparation order is made. (3) The complaint shall state all grounds of complaint on which the complainant seeks relief or the violation of any law claimed to have been committed by the defendant, and the prayer of the complaint shall pray for the relief to which the complainant claims the complainant is entitled. (4) The complaint may, at any time before the completion of taking of evidence, be amended by order of the commission. However, if a charge not contained in the original complaint or a prior amended complaint is sought to be made by any such amendment, the defendant shall be given a reasonable time to investigate the new charge and answer the amended complaint. The final hearing shall, if necessary, be continued until some date after the defendant has had a reasonable time to investigate and be prepared to meet the amended complaint. (5) Notwithstanding subsection (1) of this section, any public utility or telecommunications utility may make complaint as to any matter affecting its own rates or service with like effect as though made by any other person, by filing an application, petition or complaint with the commission. [Formerly 756.520; 1987 c.447 §91; 1995 c.733 §68]
Administrative rules citing this section
- OAR 860-001-0360: Case Management Conferences — implements
- OAR 860-021-0015: Dispute Resolution — implements
- OAR 860-036-1150: Dispute Resolution — implements
- OAR 860-037-0025: Dispute Resolution — implements
This rule cites
No citations extracted.
Cited by
- ORS 756.518: Procedures applicable to all matters before commission; oral hearing; rules.
- ORS 756.568: Rescission, suspension and amendment of orders.
- ORS 757.210: Hearing to establish new schedules; alternative regulation plan; mitigating increases in residential customer rates.
- ORS 757.212: Resource rate plans; customers who may elect to be exempt; order approving plan; effect of approving plan; rules.
- ORS 757.656: Failure to comply with ORS 757.600 to 757.667; cause of action.
- ORS 757.993: Penalty for violation of utility excavation notification provisions.
- ORS 758.020: Joint occupancy of poles.
- ORS 758.302: Application for exclusive service territory; hearing on application; notice.
- ORS 758.455: Investigation by commission respecting contracts or applications; hearing procedure.
- ORS 759.050: Competitive zone service regulation.
- ORS 759.195: Price listing of services; conditions; maximum rates; essential services; justification by utility of rates for price-listed services; rules.
- OAR 860-001-0080: Protective Orders
- OAR 860-001-0130: Termination of Eligibility; Decertification
- OAR 860-001-0360: Case Management Conferences
- OAR 860-001-0840: Justice Funding Eligibility
- OAR 860-002-0000: Applicability of Division 002
- OAR 860-002-0030: Initiation of Alternative Dispute Resolution Process
- OAR 860-021-0015: Dispute Resolution
- OAR 860-026-0022: Presumptions of Reasonableness of Advertising Expenses in Utility Rate Cases
- OAR 860-029-0100: Resolution of Disputes for Proposed Negotiated Power Purchase Agreements
- OAR 860-032-0002: Notice and Procedures for a Proceeding Initiated Under Division 032
- OAR 860-034-0060: Dispute Resolution
- OAR 860-036-1150: Dispute Resolution
- OAR 860-037-0025: Dispute Resolution
- OAR 860-088-0110: Dispute Resolution
- OAR 860-250-0030: Functionally Equivalent Service Determinations
- OAR 860-250-0035: Nonharmful Device Determinations
- OAR 860-250-0040: Excepted Paid Prioritization Determinations
- OAR 860-250-0045: Reasonable Network Management Determinations
- OAR 860-250-0050: Determinations Regarding Newly Compliant BIAS Providers
Official source: https://www.oregonlegislature.gov/bills_laws/ors/ors756.html