OAR 411-020-0070: APS Consultation

(1) APS consultation is the process by which APS provides specialized information or assistance, enhanced referral, or technical assistance via electronic means, including telephone, fax, or e-mail, to assist in harm reduction. (2) APS consultation, as an alternative to assessment or investigation, is only appropriate when the reported concern does not meet eligibility criteria for abuse or self-neglect. (3) The local office must maintain a record of reports resolved by APS consultation.