OAR 309-072-0120: Temporary rule language in effect until 01/09/2027. Personnel Documentation, Training, and Supervision

(1) Written policies and procedures must: (a) Ensure all program staff are trained in applicable evidence-based or promising practices that are developmentally, culturally, and linguistically appropriate for the individuals and families; and (b) Specify the evidence-based or promising practices screening and assessment tools that are developmentally, culturally, and linguistically appropriate and inform the delivery of services. (2) When providing in-person services to an individual or family in crisis, program staff who have not completed all the required trainings in 309-072-0120 (3) must be: (a) Accompanied by a trained staff who has completed all the trainings listed in OAR 309-072-0120 (3); and (b) Working under the supervision of a Qualified Mental Health Professional (QMHP). (3) The personnel record for each program staff must contain documented evidence of attaining each of the following skills, certifications, and trainings within the timelines specified in this rule: (a) Program staff who have documented evidence of completing any number of the required trainings prior to hire and within the past three years, except trainings on policy and procedure, may apply such training towards the requirements in this rule when the documentation demonstrating completion is contained in the personnel record; (b) Transcripts, continuing education units, certificates of completion, and other formal documentation may be acceptable; (c) Within the first 90 days of hire program staff must complete the following trainings: (A) De-escalation strategies; (B) Suicide risk screening and assessment; (C) Crisis and safety planning; (D) Lethal means counseling; (E) Evidence-based clinical engagement strategies; (F) Trauma-informed crisis response; (G) Child development and family engagement; and (H) A review of provider policies and procedures regarding staff safety when responding to crises. (d) Within the first six months of hire program staff must complete the following trainings: (A) First aid and CPR; (B) Harm reduction strategies including overdose intervention; (C) Administration of naloxone and overdose reversal; (D) Mental Health First Aid (optional for QMHP and QMHA); and (E) Strategies for working with the following specific populations and communities: (i) Individuals with intellectual and developmental disabilities (IDD); (ii) Individuals with other co-occurring disorders including medical disorders and substance use disorders (SUD); (iii) Communities of color; (iv) Tribal communities; (v) LGBTQIA2S+ community; and (vi) Other communities at higher risk for suicide. (e) Certificates for required trainings must remain current. Each program staff must complete each required training at least every three years from date of hire; (f) In addition to the outlined training requirements in this rule, providers must: (A) Keep program staff informed of updates to evidence-based or promising practices; and (B) Offer ongoing training opportunities specific to the unique, diverse, and cultural needs of the individuals and families in each service area. (3) A Mobile Crisis Intervention Services (MCIS) organization shall: (a) Implement a written policy or plan for the physical safety of individuals working for the Mobile Crisis Intervention Services employer. (b) Provide a copy of the safety policy or plan to new workers upon hire. (c) A safety policy or plan required under this section must: (A) Include a plan for addressing the physical safety of lone workers (B) Include a plan for the safety of the built and community-based environments , including: (i) How workers may report structural security hazards; (ii) How workers will report safety concerns and precautions while in the community; and (iii) The time frame within which the MCIS employer must respond to a report of structural security hazards. (C) Include information for workers about the safety training that the MCIS employer is required to provide under ORS 430.775, including the time frame within which the employer must provide all required training for a new worker and how often the employer must provide renewal training for current workers. (D) Be tailored to the MCIS employer’s specific context. (E) Be easily accessible to staff.