OAR 860-036-1660: Customer Requested Pressure Test

(1) A customer may request the water utility to perform a water pressure test. The first test in a 12-month period is free of charge and must be completed within seven calendar days. If the customer requests an additional pressure test within the 12-month period at the same premises, the water utility may assess the customer a reasonable charge, unless the pressure is not adequate. (2) A customer or a designated representative has the right to be present at the pressure test. The test must be conducted at a mutually acceptable time. (3) The pressure must be measured at a point adjacent to the meter on the customer service line or other reasonable point most likely to reflect the actual service pressure. (4) The water utility must provide a written report to the customer within seven calendar days of the pressure test. The report must include: (a) The information required by OAR 860-036-1100(2); (b) The customer's name and service address where the pressure was tested; (c) The date the pressure test was requested and the date the pressure test was performed; (d) The name of the company or employee performing the test; (e) The place where the pressure was measured; (f) The actual pressure reading; and (g) The conclusion based on the test result.