OAR 858-020-0015: Management of Complaints

(1) Consumer Protection Committee. The Board chair may appoint a Consumer Protection Committee comprised of one public member and two professional members. The Consumer Protection Committee shall: (a) Provide direction and consultation to the Board’s investigator and the Board’s Executive Director or designee; and (b) Make recommendations to the Board when necessary. (2) Any Board member or Board staff member who has a conflict of interest with respect to any complaint shall declare the conflict and shall not participate in the investigation, disposition, or any other activity concerning the complaint.