OAR 836-200-0315: Disclosures; Form and Contents

(1) The disclosures required by Oregon Laws 2011, chapter 499, section 2(4) shall be in 12-point font or larger, on the first content page of marketing materials, including websites, and in the first content page of contracts with retainer medical patients, including the retainer medical agreement. (2) In addition to the disclosures required by Oregon Laws 2011, chapter 499, section 2(4), a retainer medical practice shall make the following written information available to retainer medical patients and prospective retainer medical patients by prominently disclosing, in 12-point font or larger, in all marketing materials, including websites and in the medical retainer agreement: (a) “The Department of Consumer and Business Services issued a certification to this practice. You can contact consumer advocates at the Division of Financial Regulation at (888) 877-4894, DFR.InsuranceHelp.dcbs.oregon.gov, or dfr.oregon.gov.”; (b) A statement explaining the retainer medical practice’s cancellation and refund policy; (c) A statement explaining how fees are charged by the retainer medical practice; and (d) A list of services included for the fees charged.