OAR 836-071-0242: Provider Trade Practices

(1) A registered provider shall not engage in false, misleading or deceptive advertising. (2) A registered provider must disclose in writing the charges for a course to each insurance producer applying to take the course, prior to enrollment of the insurance producer. (3) If a registered provider cancels a course for any reason, the provider must refund all charges in full unless the refund policy is clearly described in the enrollment application for the course. (4) A registered provider shall ensure that each registered course and each course for which registration is sought provides students with current and accurate information. (5) A registered provider shall include a statement in all material published by the provider to advertise or promote insurance license continuing education that the provider and courses are registered with the Division of Financial Regulation and that registration does not imply endorsement by the Division of Financial Regulation. (6) A registered provider may not advertise continuing education hours until the course has been approved by the division. If approval has been applied for, however, a registered provider may so advertise.