OAR 813-200-0085: Challenge of Subgrantee Action

(1) Any household aggrieved by a subgrantee administering or providing LIHEAP program services may challenge the subgrantee's action by entering the subgrantee's administrative review process (see OAR 813-200-0090). Any household who received either an unsatisfactory determination or refusal of a review by the subgrantee may submit a written request to OHCS within 30 days of receiving the notice of review determination or refusal by the subgrantee to provide such administrative review. (2) OHCS may accept or deny a request to conduct a subgrantee administrative review, in whole or in part, at its sole discretion. An OHCS review will be in the manner determined appropriate by OHCS and may include, but is not limited to, review of provided information. (3) If OHCS accepts the review request, the requesting household, the subgrantee, and any relevant subrecipients will produce all information required by OHCS, including requested affidavits or testimony. (4) Upon accepting the review request, OHCS may make a determination on such review request and require such remedial action as OHCS determines, in its sole discretion, to be appropriate. (5) OHCS adopts the procedures detailed in ORS Chapter 183 for contested cases.