OAR 812-004-1180: Complainant’s Responsibility to Pursue Complaint

(1) Throughout the processing of a complaint, a complainant has the responsibility to pursue the complaint and to respond in a timely manner to requests from the agency for information or documents. (2) The agency may close a complaint under OAR 812-004-1260 if: (a) The complainant does not respond to a written request from the agency, or to provide requested information or documents within a time limit specified in that request; or (b) The complainant does not respond in writing to a written request from the agency, after being instructed to do so by the agency. (3) A written request from the agency under section (2) of this rule must comply with the requirements of OAR 812-004-1260(2).