OAR 740-060-0010: Information for Shippers and General Information Bulletin for Moving Household Goods in Oregon

(1) As used in division 60 rules, the term shipper refers to the owner of the household goods, or the owner’s representative. The term carrier refers to the authorized intrastate for-hire motor carrier of household goods. (2) Each carrier must give every prospective shipper an information bulletin titled General Information Bulletin for Moving Household Goods in Oregon ODOT form #735-9943. (3) The text of the information bulletin, “General Information Bulletin for Moving Household Goods in Oregon,” ODOT form # 735-9943 includes the following information: (a) Estimates; (b) Changes to estimates; (c) Underestimates; (d) Bills of Lading: (e) Inventories; (f) Packing, delivery and inspection; (g) Storage needs; (h) Ready to assemble furniture; (i) Levels of protection and valuation options for household goods; (j) Payment to mover; (k) Loss or damage claims; and (L) Complaints. (4) The Mandatory Receipt must contain the following statements: (a) Acknowledgement of receipt of General Information Bulletin for Moving Household Goods in Oregon; (b) Final charges for services are based on rates that have been approved by ODOT and published in a tariff regardless of any estimate of service provided by the carrier. (5) Each carrier must request the shipper to sign and date a Mandatory Receipt to acknowledge receipt of the information bulletin. The signed copy of the Mandatory Receipt must be retained for three years as a part of the carrier’s documentation for the move.