OAR 438-019-0010: Mediator Qualifications

(1) A mediator shall have completed at least 30 hours of basic mediation training and hold a certificate demonstrating such training. (2) Such training described in section (1) of this rule shall address the following areas: (a) Active listening, empathy and validation; (b) Sensitivity to and awareness of cross-cultural issues; (c) Maintaining neutrality; (d) Identifying and reframing interests and issues; (e) Establishing trust and respect; (f) Using techniques to achieve agreement and settlement, including creating a climate conducive to resolution, identifying options, working toward agreement, and reaching consensus; (g) Shaping and writing agreements; and (h) Ethical standards for mediator conduct adopted by state and national organizations.