OAR 411-450-0095: Employer Model Agency Standards

(1) For a provider agency to be endorsed to delivery community living supports as an employer model agency, the provider agency must meet the additional requirements in this rule. The requirements of this rule do not apply to a provider agency endorsed as a standard model agency. (2) SELF-DIRECTED SUPPORTS. An employer model agency must provide culturally appropriate training, coaching, and other forms of supports on the following topics: (a) Self-direction. (b) Roles and responsibilities of the individual and the employer model agency regarding employee management activities including, but not limited to, all of the following: (A) Recruitment or screening. (B) Hiring or selection. (C) Scheduling. (D) Onboarding and training. (E) Performance assessments. (F) Termination or dismissal. (G) Any other required administrative or employment related responsibilities of the individual. (3) An employer model agency must provide supports that enable the individual’s active participation in service delivery. (4) An employer model agency must ensure agency employees are providing services consistent with an individual’s Individual Support Plan or Service Agreement and the individual's preferences. (5) An employer model agency must provide two hours of diversity, equity, and inclusion training for all employees upon hiring and annually thereafter. This training may be included in the job-related in-service training described in OAR 411-323-0050. (6) In addition to the requirements described in OAR 411-323-0060(2), an employer model agency must make efforts to actively involve agency employees, individuals receiving services by the employer model agency, and other community members in decision-making about the needs of the workforce, the needs of individuals served, and quality improvement needs through regular surveys, an advisory board, or other method. Employer model agencies must share results of the involvement with employees and individuals served annually, along with information about how the involvement is used to improve their services. (7) An employer model agency must submit staffing data to a nationally standardized reporting survey organization annually as described in OAR 411-323-0055(6). An employer model agency’s submission must include all of the following: (a) A list of employees for which the employer model agency billed the Department for services provided. (b) The zip codes where the employees provided services. (c) Verification of the completion of training required for each employee.