OAR 411-380-0040: Complaints, Notifications of Planned Actions, and Hearings

(1) INDIVIDUAL COMPLAINTS. Complaints by or on behalf of individuals must be addressed in accordance with OAR 411-318-0015. (2) NOTIFICATION OF PLANNED ACTION. In the event that direct nursing services are denied, reduced, suspended, or terminated or voluntarily reduced, suspended, or terminated, a written advance Notification of Planned Action (form 0947) must be provided as described in OAR 411-318-0020. (3) HEARINGS. (a) Hearings must be addressed in accordance with ORS chapter 183 and OAR 411-318-0025. (b) An individual may request a hearing as provided in ORS chapter 183 and OAR 411-318-0025 for a denial, reduction, suspension, or termination of direct nursing services.