OAR 411-039-0180: Initial Visit and Monitoring

(1) A representative of the Agency with Choice, who is not the Direct Support Worker, must contact the Individual at least every six months. Monitoring contacts may occur by phone or by other electronic means determined jointly with the Individual, or their Authorized Representative. The contact may not be conducted by a Direct Support Worker. (2) The Agency with Choice, who is not the Direct Support Worker, must conduct at least one in-home visit with the Individual each 12 months, at a time determined jointly with the Individual or the Authorized Representative. The annual in-home visit replaces the need for a six-month monitoring visit. The in-home visit may not be conducted by a Direct Support Worker. (3) Each contact and visit must be documented, dated, and signed by the Agency with Choice representative who conducted the visit or contact. The contacts and in-home visit should document the Individual’s level of satisfaction with their services, any concerns or support they need to continue to self-direct their services. (4) Documentation of the contacts and visits must be made available to the Department, if requested.