OAR 411-039-0080: Emergency and Continuity of Operations Planning

(1) Each Agency with Choice must establish and maintain, as part of their application, an emergency and continuity of operations plan to ensure the stability of its administrative functions and continuity of essential business operations during emergent events or disasters. (2) The plan must prioritize: (a) Securing a location to perform business functions, if necessary; (b) Ensuring availability of personnel; (c) Preserving information technology (IT) systems, including EVV systems, essential for uninterrupted service delivery; and (d) Complements Individual safety planning, which is managed by Case Managers for each Individual. (3) The Agency with Choice is responsible for ensuring the continuity of its business and administrative functions. Safety planning specific to Individuals, including emergency preparedness and health-related needs, must be coordinated by the assigned Case Manager as part of the Individual’s Person-Centered Service Plan. (a) The Agency with Choice must ensure Case Managers have up-to-date contact information for Direct Support Workers and Agency with Choice management; and (b) Access to relevant emergency information for effective coordination with administrative staff during emergencies. (4) The Emergency and continuity of operations plan must be reviewed and updated when significant changes occur, such as updates in technology, staffing, or business location. All updates must be: (a) Documented in writing and available in an easily accessible location; and (b) Distributed to all staff to ensure awareness and familiarity with current protocols.