OAR 333-700-0053: Complaints

(1) Any person may make a complaint verbally or in writing to the Division regarding an allegation against an outpatient renal dialysis facility of a violation of any health care facility licensing law or condition for coverage. (2) The identity of a person making a complaint shall be kept confidential. (3) An investigation may be carried out as soon as practicable after the receipt of a complaint in accordance with OAR 333-700-0057. (4) If the complaint involves an allegation of criminal conduct or an allegation that is within the jurisdiction of another local, state, or federal agency, the Division shall refer the matter to that agency.