OAR 333-501-0005: Complaints

(1) Any person may make a complaint verbally or in writing to the Oregon Health Authority (Authority) regarding an allegation against a hospital of a violation of any health care facility licensing law or condition of participation. (2) The identity of a person making a complaint will be kept confidential. (3) An investigation will be carried out as soon as practicable after the receipt of a complaint in accordance with OAR 333-501-0010. (4) If the complaint involves an allegation of criminal conduct or an allegation that is within the jurisdiction of another local, state, or federal agency, the Authority will refer the matter to that agency.