OAR 333-333-5075: Culturally and Linguistically Responsive Services

(1) Service centers and facilitators must create and maintain: (a) Documentation of culturally and linguistically responsive services, if any, offered to clients that support client safety and access to services. (b) Plans for identifying translation and interpretation resources and referring clients to other facilitators or service centers if the licensee is not able to provide culturally and linguistically responsive services requested by a client. (2) Service centers and facilitators must share information regarding culturally and linguistically responsive services they offer, if any, with clients and prospective clients upon request in order to allow clients and prospective clients to make informed decisions about choosing a service center and facilitator that meets their individual needs.