OAR 291-171-0015: Offender-Staff Communications (General Principles)

(1) Proper and effective communication between offenders and staff is an essential component of community supervision. (a) Offenders and staff communicate with each other not only with their choice of words (oral or written), but also non-verbally through their manner, tone, and approach (commonly referred to as "body language"). (b) Offenders and staff are jointly responsible for ensuring their choice of words, manner, tone and approach are appropriate to properly and effectively convey their intended information and ideas to one another. (2) Offenders shall communicate with staff in a civil and respectful tone and manner. (3) Staff shall communicate with offenders in a professional manner that fosters respect and confidence. Staff directives given to offenders should be clear and concise.