OAR 291-111-0125: Americans with Disability Act Grievance process

(1) Allegations regarding alleged ADA accessibility claims will be filed utilizing the process outlined in OAR 291-109 (Grievance Review System). The institution AIC ADA Coordinator will be assigned to assist in the review and investigation of the claim. The grievance will be responded to by the Statewide AIC ADA Coordinator in consultation with the institution AIC ADA Coordinator. Grievance appeals will be processed in accordance with OAR 291-109. (2) Allegations of inappropriate comments to or about an AIC’s disability will be filed utilizing the process outlined in OAR 291-006 (Discrimination Complaint Review System). The Institution Discrimination Complaint Coordinator, or other assigned staff, will coordinate the investigation. The discrimination complaint will be responded to by the appropriate Functional Unit Manager. The discrimination complaint appeal will be processed in accordance with OAR 291-006. (3) AICs have the right to correspond with and receive a response from an institution AIC ADA Coordinator or the Statewide AIC ADA Coordinator regarding concerns of disability discrimination or any ADA related matter. (4) The institution AIC ADA Coordinator cannot be grieved for claims involving medical treatment or the scope and quality of medical care. Grievances claiming such issues shall be made against the appropriate Health Services provider.