OAR 114-004-0050: Duties of Designees

A designee shall: (1) Visit each assigned long term care facility on a regular basis: (a) Upon arrival and departure, inform a specified staff member; (b) Review any problems or concerns relating to the assigned long term care facility with administrators or persons in charge or their representatives provided that confidentiality requirements are met; and (c) Visit individual residents and resident councils. (2) Maintain liaison with appropriate agencies and the Ombudsman Program; (3) Submit in writing monthly reports to the Ombudsman Program on forms provided by the Ombudsman Program; (4) Keep residents and long term care staff informed of the Ombudsman Program; (5) Periodically review the patient’s bill of rights with residents, families, guardians, administrators and staff; (6) Investigate complaints made by residents or for residents of long term care facilities about administrative actions that may adversely affect a resident’s health, safety, welfare or rights; (7) Attempt to resolve problems between residents and the long term care facility through mediation, negotiation, persuasion and referral; (8) Report all apparent cases of patient abuse pursuant to ORS 441.630; and (9) Perform other related duties as specified by the Office of the Long Term Care Ombudsman.